Privacy Policy

JewelSphy Web Solutions is operated by Jewel Sterling. For privacy questions or requests, contact us at jewelsphy@gmail.com.

We may collect the following categories of information:

• Contact and inquiry details you submit through forms, email, phone, or messaging — such as your name, email address, phone number, service interest, project notes, timeline, and estimated budget range.
• Business information you choose to share during a project.
• Technical and usage data collected automatically — such as IP address, browser type, device information, pages viewed, and approximate location derived from IP.
• Cookies and similar technologies used for basic site functionality and analytics.

We use personal information to:

• Respond to inquiries and provide quotes, project updates, and support.
• Operate our private client relationship tools and record communication history.
• Send service-related messages you request or reasonably expect.
• Maintain, secure, and improve our website and internal workflows.
• Comply with law, prevent fraud, and protect our rights.

Where the GDPR applies, we process personal data based on one or more of the following: your consent (for example, when you submit a contact form), performance of steps at your request before entering a contract, our legitimate interests in operating and improving our business (balanced against your rights), and compliance with legal obligations.

We do not sell your personal information. We do not share personal information for cross-context behavioral advertising.

We use trusted service providers only as needed to run the site and respond to inquiries, such as hosting, analytics, email delivery, form processing, and secure private storage. These providers may process data on our behalf under contractual safeguards.

We may disclose information if required by law, to protect rights and safety, or in connection with a business transfer subject to appropriate protections.

If you access our services from outside the United States, your information may be processed in the United States and other countries where our providers operate. Where required, we rely on appropriate safeguards for international data transfers.

We keep inquiry and client records only as long as needed for the purposes described in this policy, to meet legal obligations, resolve disputes, and enforce agreements. You may request deletion where applicable law gives you that right.

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights to:

• Access, correct, or delete personal information we hold about you.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Receive a portable copy of information you provided.
• Opt out of the sale or sharing of personal information — JewelSphy does not sell personal information.
• Not receive discriminatory treatment for exercising privacy rights.

California residents may request to know, access, correct, or delete personal information, and to limit use of sensitive personal information where applicable. Because we do not sell or share personal information for cross-context behavioral advertising, a separate “Do Not Sell or Share” control is not required for our current practices.

Submit requests to jewelsphy@gmail.com. We will verify requests as required by law.

You may contact us at jewelsphy@gmail.com to exercise GDPR rights. You also have the right to lodge a complaint with your local supervisory authority.

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child provided us information, contact us and we will take appropriate steps to delete it.

Our website may link to third-party sites or services. Their privacy practices are governed by their own policies, not this one.

We may update this Privacy Policy from time to time. The effective date at the top will reflect the latest version. Material changes may be noted on the website.